Privacy policy

This privacy policy sets out how I CAN MAKE SHOES Limited uses and protects any information that you give us when you use this website and our Services. I CAN MAKE SHOES Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use our website. We are not responsible for the content or the privacy policies or practices of any third-party websites or third-party apps that promote I CAN MAKE SHOES Limited.

I CAN MAKE SHOES Limited may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect or receive

In the course of providing our Products and Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you our Services.

Registration: We may collect the following information:

• Your name.

• Contact details including email addresses and phone numbers.

• Demographic information such as postal address, postcode, preferences and interests.

• Shoe size

You may review, change, or remove your information at anytime by emailing us at info@icanmakeshoes.com

Automated Information: I CAN MAKE SHOES Limited automatically receives and records information from your browser or your mobile device when you visit our website, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to review and update our website to ensure our visitors navigation, and our Services information, is clear and relevant. This information is stored in log files and is collected automatically. This information is used to analyse and understand how our website works for our visitors. All automated information is anonymous.

Analytics Information: We use data analytics to ensure site functionality and improve our Services. This software may record information such as how often you use our website, what pages you visit, aggregated usage, performance data, page errors and debugging information, and where our website was accessed from. We do not link the information we store within the analytics software to any personally identifiable information that you submit. All analytical data is anonymous.

Information from Third Parties: I CAN MAKE SHOES Limited uses third-party websites and apps to promote our Services. If you choose to use a third-party application, I CAN MAKE SHOES Limited may receive information from that application. We may also collect public information in order to connect with you. We may use that information as part of providing our Services to you.

What we do with the information we gather

The GDPR, coming into effect on the 25th May 2018, says we must obtain freely given, specific, informed, and unambiguous consent from our consumers, students and website visitors. We must also clearly explain how we plan to use this personal data.

We require this information to understand your needs, and to provide you with a better Service, and in particular for the following reasons:

• Internal record keeping.

• to improve our products and services.

• We may periodically send promotional emails or SMS messages about new classes, special offers or other information which we think you may find interesting using the email address or phone number which you have provided. You must consent to this by signing up to our mailing list or expressing your wish in writing/electronically via email or SMS.

• From time to time, we may also use your information to contact you for feedback or market research purposes via email. We may use the information to review and update our website according to your feedback.

I CAN MAKE SHOES Limited may send you messages about our Services. Some of these messages are required, service-related messages for students (such as legal notices). Other messages are not required, such as newsletters and promotional messages. You can control which optional messages you choose to receive by updating your preferences on MailChimp. Remember, you must consent to being sent emails from I CAN MAKE SHOES Limited. We do not automatically add you to our mailing list, however we may contact you to ask you a specific question relating to a service that you have purchased in the past.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. If you have any questions about the security of your personal information, you can contact us at info@icanmakeshoes.com

I CAN MAKE SHOES Limited encrypts personal information sent to us online using full-site secure socket layer technology (SSL). Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we attempt to protect your personal information, we cannot guarantee its absolute security.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We use cookies to help keep track of your experience on the site and of items you put into your shopping cart including when you have abandoned your cart. This information is used to personalise your experience and determine when to send cart reminder messages via email or SMS.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information retention

I CAN MAKE SHOES Limited will only retain your information for as long as is necessary for the purposes set out in this policy, for as long as you use our Services. If you no longer want I CAN MAKE SHOES Limited to use your information to provide our Services to you, you may request the deletion of your information by writing to or emailing us. I CAN MAKE SHOES Limited will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

Controlling your personal information

We value your privacy and know that having control over your own information is important, therefore you may choose to provide, edit or remove certain information, as well as providing you with a choice on how we contact you. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@icanmakeshoes.com. You can also request the deletion of the personal information by writing to or emailing us.

We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests.

We will not sell, distribute or lease your personal information to third-parties unless required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the information held on you please write to us

ATTN: COMPANY DATA CONTROLLER, I CAN MAKE SHOES Limited, 402 The Pill Box Studios, 115 Coventry Road, London E2 6GH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.